RedactPDF Support Center

Protect Your Privacy · Secure Your Documents

Welcome to the official support center of RedactPDF. Here you can learn how to use the app, adjust redaction boxes, and export irreversible redacted PDFs.


About RedactPDF

RedactPDF is a privacy protection tool that helps you automatically and manually remove sensitive information from PDF documents.


Getting Started

1. Tap Import to load a PDF file.
2. Choose applicable Region rules.
3. In Automatic mode, tap Detect.
4. Tap Apply to create redaction boxes.
5. Switch to Manual mode to fine-tune boxes if needed.
6. Tap Export to save the final PDF.

Redaction Modes

Automatic Mode

Automatically detects:

Manual Mode

Draw directly on the document to hide selected areas. You can also edit existing redaction boxes in this mode.

Manual mode is recommended when automatic detection misses content, or when you need to adjust box position/size.

Edit Existing Redaction Boxes (New)

Both automatic and manual redaction boxes support secondary editing.

1. Switch to Manual mode.
2. Long press a box (about 0.35s) to enter edit mode.
3. Drag the box to move it.
4. Use two fingers to pinch and resize the box.
5. Tap blank area to exit edit mode.
If dragging does not move a box, long press it first.

Region & Rule Management

To reduce false detection, RedactPDF allows you to enable rules based on regions.

Tap Region → Select countries → Confirm.
Enabling unnecessary regions may cause false redaction.

Undo & Redo

Use Undo/Redo in manual workflow when creating or fine-tuning boxes.

Privacy & Security


Contact Us

Email Support

tkr_1203@outlook.com

We usually respond within 24-48 hours.


Frequently Asked Questions

Why can't I open a PDF?

Please make sure the file is not corrupted and you are using the latest version.

Does RedactPDF upload my files?

No. All processing is done locally.

Can I recover redacted content?

No. Exported redacted PDFs are generated with irreversible rendering, so hidden content cannot be restored by deleting overlay objects.

Why is nothing detected?

Some PDFs are scanned images without a text layer. Please use manual mode.

Why can't I directly drag an existing redaction box?

You must long press the box first to enter edit mode, then drag or pinch to resize.

Why does manual redaction sometimes fail?

In Manual Mode, redaction works on a per-page basis. If your selection spans across multiple pages, the redaction may not be applied correctly. Please select within a single page.


System Requirements


Legal

Please review our Privacy Policy.