PeaceColor Support

FAQ

Why can’t I open or load an artwork?

Please make sure you’re using the latest version of PeaceColor. If the issue continues, contact us with:

• A screenshot of the issue
• Your device model
• iOS version

Some artworks show a lock icon. Why?

Some artworks are part of Premium content. You can unlock all Premium artworks with a one-time in-app purchase, which grants lifetime access.

I already purchased Premium, but content is still locked. What should I do?

Please try Restore Purchases from the app settings. Make sure you’re signed in with the same Apple ID used for the purchase.

If the issue persists, contact us by email.

Can I restore my purchase on a new device?

Yes. Premium is linked to your Apple ID. Simply install PeaceColor on your new device and tap Restore Purchases.

How do I report a bug or suggest a feature?

Please email us with a clear description, screenshots (if possible), and steps to reproduce the issue.

Permissions

Photos:
Used only when you choose to save your artwork to your photo library. PeaceColor does not access your photos without your permission.

Feedback

Your feedback helps PeaceColor grow 🌱
If you have suggestions, ideas, or encounter any problems, please email us anytime.